Free Advocacy Service Can Help With Benefits and Billing Issues

Next time you have a complicated benefits or billing issue, let Aon Hewitt’s Advocacy Services tackle it for you. Advocates can provide education and resolutions for complex medical and benefits issues and questions. For example, your personal advocate can help you:

  • Understand and use all of your benefits, from health care to retirement.
  • Decide the best course of action when you have a question or concern.
  • Resolve health care billing and insurance claim disputes.
  • Become a more informed, effective health care consumer.

Your advocate will attempt to resolve issues within five days (or 24 hours for urgent issues) by working with your insurance provider, physicians and other involved parties to reach the quickest resolution. The service is free and confidential. To reach an Aon Hewitt advocate, call 1.888.622.1200 (advocates are available Monday through Friday, 7 a.m. to 6 p.m. Central time) or visit and click “Get Help.”

Published: February 2013